Shipping policy

At AJ Pet Store, we are committed to fast, affordable, and transparent shipping. Please review our shipping terms below:

πŸ“¦ Order Processing Time

  • All orders are processed within 24–72 hours (business days).

  • Orders placed on weekends or holidays are processed on the next working day.

  • Once your order ships, you’ll receive a tracking number by email.

🚚 Shipping Eligibility Based on Order Value

Order Value Shipping Status
$0.01 – $50.00 ❌ Not eligible for shipping
$50.01 and above βœ… Free Shipping

  • Orders must have a minimum value of $50.01 to be eligible for shipping.

  • Orders below $50 will not be processed or shipped.

  • Free shipping is automatically applied to all eligible orders.

βš–οΈ Shipping Rates Based on Weight (For Eligible Orders)

Weight Range Shipping Fee
0.01 lb – 5 lb $4.90
5.01 lb – 70 lb $19.90
Over 70 lb ❌ Not eligible for shipping

πŸ“¦ Orders weighing more than 70 lb are not eligible for standard shipping. Please contact our support team for assistance.

🌍 Shipping Locations

We ship across all 50 U.S. states, including Alabama, California, New York, and more.

πŸ“ Tracking Your Order

  • You will receive a tracking link via email once your order ships.

  • Most deliveries arrive within 6–15 business days depending on location.

πŸ›  Questions or Special Requests?

We’re here to help. Reach out to our support team:

πŸ“§ monafv@aol.com